NAPA Auto Parts - Metro Auto Parts Inc

Hilton, NY · Auto parts store

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Hilton
#9
of 17 shops
City Percentile
25%
rating percentile
Address
NAPA Auto Parts - Metro Auto Parts Inc, 109 Lake Ave, Hilton, NY 14468
Phone
(585) 392-7660
Website
www.napaonline.com/en/NY/Hilton/store/24819?cid=pl_jobber_google_dac_24819_ao
Status
Closed · Opens 8 AM Sat

NAPA Auto Parts - Metro Auto Parts Inc is an auto shop located in Hilton, NY. It is one of 17 auto shops listed in Hilton. Its 4.4-star rating is slightly below the Hilton city average of 4.5 stars. It ranks #9 of 17 auto shops in Hilton. There are 2 photos associated with this location.

About NAPA Auto Parts - Metro Auto Parts Inc

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Friday8 AM–5 PM

Customer Reviews

★★★★★ 5.0 Jon Bray · Jan 2017

Staff is extremely knowledgeable and helpful. They always take the time to make sure I know exactly what I'm doing and what tools I'll need before a repair. They always send me home with the right parts as well. Their parts are top of the line and unlike many competitors, the NAPA brand parts usually comes with new hardware as well (calipers, etc.) which makes the job much easier.

★★★★★ 5.0 Jackie Raybon · Oct 2024

The counter help was very friendly and pleasant to work with. I purchased the wrong item. I was able to exchange it without any problem, though I didn't have a receipt as I'm a loyal customer.

★☆☆☆☆ 1.0 Jacob Kirby · Jan 2024

Nasty employees that are condescending to women. The elderly "not so gentleman" that cashed my wife out for a wiper blade actually said "do you think you're smart enough to change that yourself" in a very condescending tone. Completely unacceptable.

★★★★★ 5.0 John Spaulding · Nov 2019

A chain auto parts store in small town America. Impressed with the staff on duty. They have a wide selection of different items. I was surprised at the number of products they have. They still have old school catalogs at the sales counter. Good people helping their neighbors. They have a delivery car as well.

★★★★★ 5.0 David Savage · Aug 2015

Always great service from these guys! Buying parts/ tools/fluids there for years. Only once did I have a problem, which was due to a manufacturers defect on a piece of equipt. - not the store's fault- and they resolved it on the spot, although I had not saved the paperwork. They know their stuff. I have nothing against the big box DIY places- I use them too if it's necessary at times, but I suggest that you drive the extra mile, or three... to get your stuff here instead. NAPA quality is good and their prices are very competitive with the AA, AZ and PB places. Plus.. you get the right parts the first time! Great job, guys! David Savage, Hilton/ Greece/Carlton, NY

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.