NAPA Auto Parts - Osseo

Went to Napa, bought a car battery, mention to associate that I have a bad back. I pretty sure his name is Malcolm. He had no problem carrying the battery and put it in the truck of my car. This is probably your employee’s do all the time. It’s the simplest things to help others, but not always commended for it. Thanks Malcolm you are a beautiful human being.

My husband had purchase wiper blades for my Audi & I tried to install them myself. Not a good idea. I drove to Napa in Osseo on a snowy cold day & they came outside with me & installed the blades in no time. Very helpful & Great Customer Service! Thank you...

I've been here a half dozen times, staff has always been friendly and helpful. I've had them look up wiper blades and batteries. I had one battery that didn't like sub-zero temps, the tested and charged it over night (I told them no hurry) and then warranted the battery. Very pleased with the Osseo MN location!

My wife just went into this Napa to get a new battery, or get it tested or even buy a battery charger. I am out of town and sent her to Napa because I know they take care of their customers. Instead she was turned away with no battery test and suggested go to tires plus or Firestone. Turning a sale away to a valued costumer is bad enough but to send a woman away obviously needing help is another! Shame on you as a person and also very poor representation of a reputable auto store.

Go out of my way to get my parts here, very knowledgeable and friendly staff to help you with your part needs. Highly recommend!