NAPA Auto Parts

Richardson, TX · Auto parts store

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in Richardson
#56
of 160 shops
City Percentile
31%
rating percentile
Address
NAPA Auto Parts, 540 W Arapaho Rd, Richardson, TX 75080
Phone
(972) 238-1396
Website
www.napaonline.com/en/TX/Richardson/store/26932?cid=pl_gpc_google_dac_26932_ao
Status
Closed · Opens 8 AM

NAPA Auto Parts is an auto shop located in Richardson, TX. It is one of 160 auto shops listed in Richardson. Its 4.0-star rating is slightly below the Richardson city average of 4.3 stars. There are 10 photos associated with this location.

About NAPA Auto Parts

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Friday7 AM–7 PM

Customer Reviews

★★★★★ 5.0 Russell Bohannon · Nov 2025

This NAPA store always has better quality parts than other auto parts stores. Their staff is friendly, helpful, and really knows their stuff. Great service and products every time I stop in!

★★★★★ 5.0 Kamilah Washington · Dec 2025

Best customer service I’ve experienced in a long time! Kevin was great and very helpful. Will be first choice for car parts from now on. Thanks Kevin!

★☆☆☆☆ 1.0 Mary G. · Feb 2025

My husband and I have used this location for our Volvo parts for over 15 years. Today ( Tuesday 2/4/25 at 2:03 pm) we went in for a part and there was no one else in the store. The man with longer hair was busy helping a client on the phone. There was an older man on the computer at the counter who completely ignored us the entire time we stood there in front of him. Didn’t bother greeting us, looking at us or even give the courtesy of saying he’ll be with us shortly. Nothing. He acted like we weren’t standing there in front of him. We own a business down the street and would never imagine treating clients this way with complete disregard. He needs training on basic manners and people skills. Needless to say that we won’t ever be back. Went to Auto Zone a few feet away where we’re treate

★☆☆☆☆ 1.0 Bruce Epson · Mar 2025

First time in my life, I’m seeing a store that is actually trying NOT to sell the product. Long hair dude with blue eyes succeeded to NOT sell me the car paint even though I gave him the exact car model, year, and exact color code. All he says that he doesn’t know how to find the product among the 65,000 products. Trying definitely not to make the sale, I will contact the CEO of this company to take a closer look if the sale has been dropped since this guy was hired. I will keep this updated once I hear from the CEO. I’m very curious about it because I think this guy might be a placed here by a other competitors to drop the sales.

★★★★★ 5.0 James Pierce (Cassette2go) · Sep 2018

They had exactly what I wanted but I'm too poor to be able to buy cuz I had no money at the time that I saw that item there at the store so I took a picture of it so I can come back later

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.