NAPA Auto Parts - Rockwell Auto & Tractor Parts

Awesome store. Fast, friendly service that was $2 cheaper then AutoZone. I want to thank both the nice gentlemen who braves the frozen cold to help put my new headlights on so I can get my vehicle inspected!! You guys ROCK!! I'm so grateful you guys were there to help me!!

don't shop here if you want the cops called on you for not asking/ needing their help looking for products. when simply you don't need their advice. they're way too high priced anyways, I would never recommend the store to ANYONE. I didn't know there was a time limit and not only a time limit, but don't dare go browsing and comparing prices. I have never heard of a limit of things that you can physically touch. Read the back on and then put back in its place to see if that's really what you need. do not touch the stuff on the shelves that just seems kind of weird to me to not be able to touch what you buy. it just kind of weird that the guy in the wheelchair I guess is the owner called the cops to confront somebody instead of confronting his own customer to see if he could help in anyway.

This used to be a very well frequent store I shopped at, but while I was in there shopping yesterday and was price checking things going through my phone list list and inventory note pad I have for my shop to see if I needed to re-inventory on anything that I might have and write down prices of stuff, so I know who the cheapest in town is I was approached by a police officer asking for my ID because I was being suspected of a suspicious person in store because I was in the store for over an hour and a half right at two hours. I didn’t know there was a time limit on how long you were supposed to be in a store and this hasn’t caused nothing but drama and issues now. I was in there looking for specific things, I don’t need to ask anybody in that store for help. I know what I’m in there for,

Customer service sucks and prices are high. If you like being talked down to and have to pay double, what everyone else sells there part for, then this is your store, otherwise stay away.

Great experience with this store. Bailey could have sold me a high priced tool that may have fixed it, but recognizing it might be unsafe for one person to attempt, referred me to a shop that was able to help. Really great professional integrity and help here- very highly recommend.