NAPA Auto Parts - SANEL AUTO PARTS - LINCOLN, NH

Well, I understand it's the only parts store in a Vacation town. But my experience was just awful. Portly fellow with long hair behind counter. I needed brake fluid and he did point it out. So I start explaining my issue/worry. Now, there is no one in there. And I'm not expecting him to give me advice or anything. But he acted as if I hadn't said anything. And I wasn't holding up the transaction at all, just talking about my car issue as I'm in a part store. During giving the money it would have been when he should have at least said "well that's unfortunate, hope the fluid helps". That's all I'm asking. But no, completely ignored me and asked if I wanted a receipt and said good bye. Sorry Bro, but you work at a parts store. If you can't shoot the breeze even for a second on car

was there today, I am up for a weeks vacation on my motorcycle. my battery was totally dead. The manager waited on me. he was amazing a gentleman. His customer service was impeccable. and personality just added to the experience. old time service that just does not exist anymore. I highly recommend

Joe, the store manager was beyond helpful! I went to Mobil next door looking for help filling air in my tires, they told me to go next door to Napa. Joe quickly realized I had a nail stuck in my tire and helped me out a patch in, free of charge. He was super helpful and patient! Definitely recommend going here for all your auto parts.

Thank you!!! Joe was so incredibly helpful when our tire blew on the backroads. Our rental car company couldn't help us and Joe found us a tire at VIP AUTO and saved our last day of vacation. Not only that - we saw how he helped other customers who came in with their car troubles finding them solutions efficiently. Helpfulness like this is amazing and I would recommend NAPA Auto Parts to everyone.

I prayed and ask God to watch over my family as we traveled. Ended up with stuck rear breaks i called Napa in Lincoln nh and ordered breaks and a rotor. Problem still persisted. I need a caliper bracket and decided to call again and was told they didn't have the rear passenger bracket. That day we were heading back to Connecticut. As I jumped on the highway with frozen breaks Napa calls me back and says they can make the opposite side work told me me to come in and they will have it ready. I probably won't have made it home that day if I didn't receive a call back. They understood my problem and came up with a solution and they called me back. You guys are amazing people me and my family thank you guys with are hearts. I'll give 10 stars if possible