NAPA Auto Parts

Schaumburg, IL · Auto parts store

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in Schaumburg
#87
of 202 shops
City Percentile
23%
rating percentile
Address
NAPA Auto Parts, 570 S Roselle Rd, Schaumburg, IL 60193
Phone
(847) 352-2299
Website
www.napaonline.com/en/IL/Schaumburg/store/24500?cid=pl_gpc_google_dac_24500_ao
Status
Closed · Opens 7:30 AM

NAPA Auto Parts is an auto shop located in Schaumburg, IL. It is one of 202 auto shops listed in Schaumburg. Its 4.0-star rating is slightly below the Schaumburg city average of 4.4 stars. There are 8 photos associated with this location.

About NAPA Auto Parts

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Saturday7 AM–6 PM
Sunday8 AM–5 PM
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM
Friday7 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Joel Merino · Feb 2026

They won’t honor a battery warranty. Waste of time !

★☆☆☆☆ 1.0 Matt · Mar 2025

Does anybody in this world want to work anymore? I called this store for assistance with a purchase and was put on hold right away. I waited on hold for 5 minutes before heading to the store myself. I walk into the store and three employees including the assistant manager are standing around talking. Ignoring phone calls. This is unacceptable behavior at a professional business. I will never be providing my business to this store again.

★★★★★ 5.0 Aaron Hines · Jun 2024

Awesome, amazing above & beyond customer service. Shot out to Anna, she deserves a raise!! She knows parts & even had them ready for my customer. Keep up the great work guys💯

★☆☆☆☆ 1.0 Linda Ciesla · Mar 2025

Have been using napa forever,but this time used cash,do not use cash,no stores have cash and give you the hardest time for a refund,almost like they don't want to refund your part,went to 4 stores no cash,one worker in palatine told me it could be months before a cash refund,I don't think this is right for such a big car part place,and on top of it they are not nice to you about it The guy said to me don't you have a credit card?? Don't you have a bank account?? You believe anyone would even ask you that??very rude Not nice Many other car part places out there Beware of napa,don't use cash,they wanna keep your cash

★☆☆☆☆ 1.0 Irene J · Aug 2023

Placed an order online for something I needed urgently within 30 minutes, like they advertise. Hour and 1/2 later I called to find out what's going on. Was told they ordered it from another store and it would be in tomorrow! Asked why they didn't call me to tell me there was a problem. Said she was too busy (but not busy enough to order from another store?). And talked down to me the whole time by repeating "like I said" as if I'm the idiot for believing the 30 minute expectations Napa sets. 😆

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Parking Lot ✓ Quick Visit ✓ Batteries ✓ Debit Cards ✓ Nfc Mobile Payments ✓ Free Parking Lot ✓ On Site Parking

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.