NAPA Auto Parts - Universal Auto Parts & Machine

Very helpful folks at NAPA. I buy alot of parts for my Peterbilt here. The staff is knowledgeable and they have a full machine shop in the back. They can custom make air lines and all kinds of things.

Not going to be mean. But four grown men wouldn’t install a new battery while smacking on a snack cake. They laughed looking at each other like it was funny when asked to install a battery in a car. Of course the 19 year old at Advanced installed my new battery in about four minutes. Napa is NOT what it used to be.

Nice people at the counter very knowledgeable sent me to a different place cuz they didn't have the part I needed and those guys did

Extremely RUDE!!!!!! I called looking for information and help on a project and was met with an angry impatient woman who was very ugly to me. I have worked in customer service for 15+ years and her attitude and the way she handled herself was not only unprofessional but uncalled for! I called around to several shops to compare pricing and availability and had zero issues, so it’s not as if I was being overly complicated. If it wasn’t for the fact that I can’t find the part anywhere else I WOULD NOT do business there!

We broke down on our long road trip home, the employees came outside and helped us fix up the truck and got us back on the road. I have never met nicer people anywhere on my travels. I am so grateful to have met them! I highly recommend you visit if you are in need of anything!