NAPA Auto Parts

I was having issues with my remote key. Went to Napa to get a battery for my car key. The lady who helped me was extremely patient. It was difficult for her to open my key, but she got it open and helped me to install the new battery. Overall it was a good experience and I would shop there again.

First time ever going to NAPA. I was immediately met with rudeness and racism. The white man who was supposed to help us (me and my mom are latina), lacked any manners by being very rude and racist. He acted like he didn't understand my mother who speaks fluent English. Made us repeat ourselves and even tried to belittle us. He then went to the backroom to get the car part we needed, however ten minutes had past and he still wasn't back. The other workers noticed us standing there waiting for a while, and instead of asking if we needed help or something, they simply ignored us. Me and my mother decided that it wasn't worth giving them a sell and we decided to leave. They seriously need to improve their customer service sills and tone down the racism. Not a place we would ever go to agai

A few weeks ago my food truck broke down in front of NAPA, they all were so helpful, kind, gave great advice and were really cool. Please support this location. 5 Stars all the way.

Had an amazing experience by visiting this Napa. I had an issue that was out of state, which another store refused to help me with. I needed to return and exchange a couple of products and they did not hesitate to help me get the right product exchanged as well as return the one item I didn't need. The manager, Hank, as well as the employees in this location are super helpful and would highly recommend.

Word to the wise I would go to any Napa except for this one in West Haven, every employee here has an attitude problem