NAPA Auto Parts

My 82 father and I went in within the past 2 months and traded our old NAPA battery for the riding mower for a new one. My father didn't want to wait on me as I am away and took the battery in and asked for them to test it, they wouldn't. They said it is only a couple of months old and should be fine. If it was fine, he would have the mower started and be cutting the grass. Where is the compassion? This is not why my parents moved to Westerville 55 years ago. We will be taking our business to someone else in the area. When I went into the store, to help him get the first battery 2 months ago. I put the battery on the counter and didn't realize the guy was on the phone and he pointed to another register like I was interrupting his time on the phone. You can do that crap to me, but don't

Napa Auto Part has the most excellent services Chris is the best. Chris is the best! I can’t appreciate enough for all his help! 👍🏻👍🏻

Nice folks! I stopped in to get a battery for my SUV’s remote and new wiper blades. One employee installed the battery in the remote and another installed my new wiper blades. I was in and out in under 10 minutes. Fast, efficient, and friendly!

This place is great. I had an weird lug nut that I needed a wrench for. The guy at the counter came out to my truck and figured out the right one. Helpful and fast!

Bought a battery at one location 5 1/2 miles away after speaking with a representative at this store. The part that I bought from the other store was not the issue. Went to return this part to this store with receipt only 2 1/half weeks later under their 30 day return policy and was turned away. No attempt to make things right manager and counter personnel seemingly did not feel it was time to do their job just yet that morning.