NAPA B & B Inc - Swansea

I never write reviews but had terrible service. Ordered a part and returned it will within the return period new in box because I found a separate solution to the car problem. Associate told me everything was squared away and I should see a full credit. Never got the credit and when I called they offered no help and said to contact my bank. Associate hung up before I could even ask more questions. I’m out $255 because the associate never actually processed the credit.

Stoped in to pick up parts I ordered. One of the parts was a little behind schedule so the manger offered to hand deliver it to my house that night since I live in town. They were at my front door within the hour with my part in hand. I’ve been doing business with them for years. Their a good group of guys that work well together as a team and sell only the best quality parts.

Awesome customer service. Best Auto parts store around. And I've been to all in the bristol County area. Stop in to see Mike he will help you with whatever you need.

The staff are knowledgeable and willing to help. This is not a advanced auto or auto zone, this is an old fashioned parts store. These guys know what there doing.

Great prices parts and the customer service is great had a few questions was recommended to come here and was very pleased