Napleton Audi of Naperville Service

Called to schedule a recap with Josie and she was super helpful. Came in and met with Robin to get the repair done. Car was supposed to be ready on a Friday but was ready the next day. Super fast service and Josie and Robin were the best! Highly recommend the service department!

I just bought my Q5 there from RJ who was incredible and extremely easy to work with. I got a phenomenal deal from him and didn't feel like I was being greased over during the sales process which made it really enjoyable. RJ made sure we got it done and I walked out of store with my car that day. He made sure they were flexible enough to help us get it purchased and financed quickly and easily. 10/10 would recommend

Thank you to Kyle Clairmont and Paul, and Brian (Service Manager). Had recently bought a car that had a small chip on the windshield. Sales (Tyler Haines) had mentioned that service would take care of the chip. Dropped of car and was offered a loaner. Found out they were not able to repair the chip. Kyle worked with Brian and offered the whole windshield to be replaced at no cost. Very customer oriented and great service. Thank you Kyle, Paul, Tyler, and Brian!!

-My experience was better when it was "Continental Audi", the fresh baked cookies and snacks and soda in waiting area. All that is gone now since it changed to "Napleton Audi", but overall service staff is good. Special thanks to Kyle and Keith.

Have always had my Audis serviced here. Had my 2006 A3 last for 15 years, and I credit the great service with Continental. Now will keep coming back with my new A3 at Napleton hoping for the same result.