National Car Rental

Lateshia’s energy was amazing! She was very informative and made the car rental process smooth and stress-free. She explained everything clearly and was so nice and pleasant the entire time. Excellent customer service!

I can’t say enough good things about the team at National Car Renta ant the Mobile, AL Regional Airport. Every time I show up, they treat me like family and make the whole experience smooth and enjoyable. Dillon was awesome getting me checked out — friendly, fast, and professional. Out on the lot, Connor, Mr. Harim, and Cameron always go above and beyond to make sure I’m taken care of and on the road in no time. Javia always does a fantastic job, and Lateshia consistently looks out for me and makes sure everything goes perfectly. This is just an outstanding team all around. They truly care about their customers, and I appreciate every one of them for always providing top-notch service.

Very unprofessional women working at the airport location. Carolyn double charged me a deposit while trying to sass talk me about why I now have to pay a deposit (never paid a deposit before as my company has a contract and I am elite member) and they refused to fix it when i returned the vehicle. I have to get a lawyer now to fight it because even the managers are not helping. The manger allowed the same ladies to interrupt while we were talking and one acted as if she was going to get a boss name Nick as if he was going fight. This location has never been like this but these three ladies are all new(I never seen them in the 4 years I been renting there). I called customer service and they gave me a free rental for my troubles and tried to call the location but no success either. I was to

Renting through National was an amazing experience, Tish made checking in awesome, Dylan went the extra mile to show me how the features worked on the vehicle and the manager Max greeted me with a big smile and awesome attitude when I returned the vehicle. This was my first time renting through National, but because of such GREAT CUSTOMER SERVICE, it will definitely not be my last.

They won't use all credit cards. They said they will use only big company cards. They pissed me off in the last minute. Funny thing is this is my 4th time renting from this. They never showed this kind off rule. They rent me all the time with the same card. But this time they are not allowed this card. Do you know why they said no this time. Because I booked luxury car. Everyone can imagine what is happening there. Don't this is only enterprise this includes national and Alamo too. Check before you rent a car here. Check that you had big company credit card with good looks. Disgusting.