Neal Tire & Auto Service

Decatur, IL · Tire shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Decatur
#51
of 193 shops
City Percentile
42%
rating percentile
Address
Neal Tire & Auto Service, 1078 E Eldorado St, Decatur, IL 62521
Phone
(217) 428-2168
Website
www.nealtire.com
Status
Closed · Opens 8 AM Sat

Neal Tire & Auto Service is an auto shop located in Decatur, IL. It is one of 193 auto shops listed in Decatur. Its 4.3-star rating matches the Decatur city average of 4.3 stars. There are 10 photos associated with this location.

About Neal Tire & Auto Service

Neal Tire & Auto Service handles the automotive repair, tire, and wheel needs of customers at our more than 25 locations across Illinois, and Indiana. Since 1925, Neal Tire & Auto Service has been employee owned and operated. We offer competitively... More

Hours

Friday8 AM–5 PM
Saturday8 AM–12 PM
SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM

Customer Reviews

★★★★★ 5.0 walter norman · Feb 2026

Chuck was great. Met his girlfriend while I was flying my drone as we waited for my car to get done. Turned out there was no problem with my car. Chuck warned me that my back brake pads needed to be replaced knowing that I was going to do it myself and I had a pleasant time. They were pleasant people. I would recommend anybody go there..

★☆☆☆☆ 1.0 Larry Fink · Jan 2026

The lady on the phone is most dishonest about the prices of tires. I called in to get tire order. I've seen one price on their website. The lady that I talked to told me a that the only tire they could order or to sale me was the most expensive set. I told her I know they have cheaper tires. She continued to tell me that those were the only tires they sale. Close to 200 a tire. Avoid speaking with the women in this company. Ive had exceptional service from the men. They never tried to squeeze money out of me and rip me off

★☆☆☆☆ 1.0 Kyle Schilawski · Dec 2025

This place has really gone downhill . Sloppy work . Bare minimum. You have to know exactly what they need to do and tell them or they won't do it.. they even sent me an alert that my tire pressure light was on the dash still after work was complete. And low and behold the two tires on the other side of the car are low . Even though I had gotten all 4 from them previously. Also did not consider tread measurements and just put the tires back on the easiest spot they could with no care to maintaining the life of the tires. Shouldn't have to leave a tire place and literally have to check my tires Immediately. But its my fault because I didn't say to check the other tires or rotate them. Will not be returning.

★★★★★ 5.0 Christy Shipman · Feb 2026

The team went above and beyond the normal expected level of service. They were quick, efficient, friendly and made sure I left with a much safer car than what I arrived with.

★★★★★ 5.0 Sarah B · Mar 2025

Friendly and efficient. Chuck Lewis was great! He got my tires checked and replaced/installed the day after I called in. The tire sensor ended up being bad and they replaced it the next day! Definitely recommend.

Accessibility & Amenities

✓ Small Business ✓ Onsite Services ✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Tire shopAuto electrical serviceAuto repair shopAuto tune up serviceBrake shopCar battery storeCar repair and maintenance serviceOil change serviceWheel alignment serviceWheel store

Top Auto Shops in Decatur

NameRatingReviews
Dreamy Auto Detailing★★★★★ 5.020 reviews
Mar-Bell Auto Body★★★★★ 5.020 reviews
Detailing Fever★★★★★ 5.020 reviews
Dust & Son Auto Supplies★★★★★ 5.019 reviews
Rat's Whole Place★★★★★ 4.920 reviews
57 Automotive Repair★★★★★ 4.920 reviews
Flanders Automotive★★★★★ 4.920 reviews
Jim's Auto Service★★★★★ 4.920 reviews
Ronnie's Auto Repair★★★★★ 4.920 reviews
Banning's Auto Service★★★★★ 4.820 reviews

This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.