New Century BMW Service Center

Best BMW Service Center in Los Angeles County! I had a fantastic experience at this BMW service center and would definitely recommend it to any BMW owner in LA County. Huge shout-out to my service advisor, Anderson Chang, who has been incredibly helpful and attentive throughout the entire process. He consistently kept me updated, ensured smooth communication, and also helped arrange a loaner vehicle to make everything convenient for me. I also want to express my appreciation for the technician who worked on my car with great care and professionalism. Thanks to the team’s dedication, the whole service experience was stress-free and truly top-notch. I’m grateful to have my car back in perfect condition — thank you again to the entire team!

I had an excellent experience with this dealership and truly believe other service centers should take notes on how they operate. I contacted several BMW dealerships regarding a recall, and this was the only one that actually offered to take my phone number and promised to call once a solution became available. They kept their word. They called me back, scheduled my appointment for December 31st, and everything went smoothly. I was a bit concerned that servicing the car around New Year’s might disrupt my plans, but the entire process was fast, professional, and stress-free. By January 2nd, I had my car back — fully repaired, clean, and ready to go. Great communication, great service, and a team that actually follows through. I couldn’t ask for more. Highly recommend.

want to thank this wonderful dealership — the service was truly top-notch, and especially Anderson Chang! I haven’t experienced such a high level of service at any other car dealership. I came in with an issue related to the all-wheel-drive system on my BMW X4M Competition, and they replaced the faulty part under warranty. On top of that, they performed a lot of additional work, all done professionally and with great attention to detail. I’m extremely grateful for their help and professionalism. This dealership has definitely become my go-to service center. Highly recommended!

Always had good experiences coming here for service and parts. The techs know exactly what’s up with these cars and have a lot of talent with keeping the work clean and identifying the real issues. I’ve taken my M235i here and M2 a few times, I really trust their work. Gary and the staff are really helpful and friendly and I’d be glad to come back for everything my cars need in the future.

I had THE best experience repairing my car at New Century. Anderson Chang was beyond helpful. He walked me through all the steps of the repair, dealt with my insurance -- so grateful for that! -- and made sure I had a great loaner vehicle. Anderson made what could've been a really unpleasant experience as good as it could be. I'm so appreciative!