Newark Motor & Export Corp

We had a really great experience here my son damaged his car hood by pulling the release instead of the trunk release but never close the hood!! While driving at high speeds his car hood flying and bent hitting his windshield...yikes! Went to a nearby junkyard by me and they recommended two places I ended up calling Newark motor first and spoke with a guy named Carlos who is very nice. I told him exactly what I needed and they luckily had the hood for the same car and year. Went to the place ...getting there was not that easy but worth the drive and convoluted navigation that Google maps used. They greeted me and they took down the hood for me to evaluate and the price of it was on my opinion very reasonable. The hood was not perfect (some rust but also explained to me before I got the

Bought a defective part and returned it. Refund was never issued. Email was ignored.

The worst experience, ordered a alternator yesterday, paid and everything they told me to come by today to pick it up, waited a long time only for the guy in the front desk to tell me the tow truck guy dropped the ball and left the alternator after he sees me waiting in the wait room. I should have know because a guy before was waiting a while for a fan for his car inky ti he told they can’t find ! Now here I am 1 day later, refund will be processed back on card, so I don’t have the funds right now and it’s close to 5 pm so the other junkyards are close to being closed and won’t be able to get this process done until tomorrow ! Be ware stay far away from the business ! Go elsewhere

Calling Newark Motors and speaking with Steve was hands down the best decision I’ve made. For the past month, he’s taken care of everything I’ve needed, and I won’t be going anywhere else. This is my number one spot for auto parts, no question. From the very first call, Steve made me feel like I was talking to a friend, not just a customer with money. That kind of service is rare, and it’s why I’ll keep coming back.

Bought transmission from them, first one drove for a few miles, stopped working on the middle of the road. Returned it, got another one (they were saying that it has just 50k miles) couldn't even take the car out of the shop, broke right there with a strange smell. Wasted a lot of money and time, they took me nowhere. Now, to get my money back i should pay the mechanic to take the transmission down, i should drive for another day to return it