Newtown Auto Body of Bethseda

I brought my car in at 0715 for an unscheduled estimate to fix a dented front quarter panel. Bonnie happened to be there early for a 0730 scheduled estimate. She gave me a reasonable estimate so I left the car there. They had the car ready by 1700 that day! They did a great job. I’m very pleased. Bonnie was very nice.

John took great care of my Jeep and was very communicative, which I appreciated. He also advocated for me with my insurance company to get me reimbursed even after he was paid! Great service from him, Bonnie at the desk, and the owner. I hope I don't need a mechanic again anytime soon, but when I do I'll come here, definitely.

A Month-long joke. In a serious of unfortunate events I was unlucky to get in an accident with no cars involved but my own on the drive up to DC. A five-hour drive mind you. My insurance company was quick, decisive, and pleasant in handling the logistics and process of the car- I wish I could say the same for the shop. My insurance partnered with this shop and I got occasional updates as follows: The first week the shop informs me that they need to first do an inspection and get in contact with my insurance to figure out the costs and general logistics. The second week I get an update saying the car will likely be fixed by mid to end the week. Halfway through that, I get an update saying additional damage was found and as such the time frame might be the end of the week to early next we

Great auto body shop with terrific work and the best service. Car was like new after bodywork was complete. Bonnie was the best.

A number of years ago I had to have the roof of my car replaced due to a large tree limb falling on it. I chose this shop since it was one of my insurance co's. approved area body shops. The repair took many months to complete because each time I was told it was finished, I drove way out to Rockville to pick it up and discovered over and over glaring, new damage caused by the shop, i.e., scratches on the passenger door that were never there before and had to be repaired; sparks from the metal soldering of the roof clearly flew into and pockmarked all passenger-side windows which then had to be replaced; the inside plastic border surrounding the small glass window before the trunk had been scraped to shreds because the shop apparently had trouble inserting the replacement window...and they