North End Mazda Service

I bought a new 2024 Mazda CX-50 Premium and had a good sales experience. The tires on my car had an issue, and Collette and her service team worked with Goodyear to get me a full replacement set. Could not ask for a better service department. I’m looking forward to bringing my car there instead of dreading it like other dealers.

If you want a quick, stress-free car buying experience, come here. This dealership is transparent with prices, I just ordered through their website and someone contacted me to set everything up. Nick helped us when we got to the dealership. They were very busy on a Friday evening but he never showed us anything but kindness and patience. This is my first time getting a car and so he took his time explaining all the features of the car. 10/10 would recommend this place if you’re trying to get a Mazda.

My experience at North End was excellent from start to finish. Mark Atkinson and Bryan Johnston were wonderful. I was unsure whether to buy new or used and what make or vehicle I wanted, so I visited a lot of dealerships. This was the only one that made me think, "I hope I end up buying a Mazda so I can buy from them." Bryan and Mark and the whole team over there were helpful, knowledgeable about the cars and how to get the best deal, and, most importantly, they were extremely respectful of my decision-making timeline and process. I never felt pressured, but rather supported. My car is AWESOME to drive and I will be glad to go into the dealership whenever the need arises. Great experience!

Phenomenal: that is the only word that aptly describes the service which Rob gave me at North End Mazda. When my engine blew up, I heard through the grape vine that North End Mazda is not only willing to work on speeds, but they work with customers to meet their needs. That should be pretty common sense right? A dealership should care most about its customers, contrarily it’s typically all about the money. Rob, the service manager, came up and met me personally. I explained to him my situation, that I had blown up my engine and I have an extended warranty. He jumped into action giving me a loaner and saying that he will personally handle all the communication with the extended warranty company, which again, should be common sense but is rare to see. He then led me to Collette who was the k

This place is a fantastic dealership. Rob and Mark are incredible to work with. The whole team is great. I will only ever buy a car from this place. Probably loyal to a fault, but they've always treated me right. Highly recommend this place. Writing this review two years after the fact because that's just how good my experience continuously is.