Northpointe Express Care & Car Wash

⭐ Gave Them a Second Chance — Still Disappointed As a single mom, a local realtor, and someone who believes in supporting small businesses — especially those right here in my own neighborhood — I truly wanted to give Northpointe ExpressCare another chance. I rely on my vehicle to meet clients and run my business, so I take routine maintenance seriously. I stopped using this location back in 2023 because the oil wasn’t reset properly, fluids weren’t topped off, and the service didn’t feel thorough. But recently I received a coupon in the mail offering $10 off a conventional oil change or $15 off synthetic, and I decided to give them the benefit of the doubt. I checked after leaving today and the fluids weren’t filled so I bought fluids and did it myself. I went early in the day, but Dyla

I definitely decided to test out the car wash and only one of the stalls is working, which is fine because this car wash is abandoned, but I’m very shocked that one of the Bay is working and it has really great water pressure by Remove all the bugs off of the rental car from a long trip. What I did is, I brought my own soap and use the high-pressure hose to wash it and it came out clean.

I had high hopes for this place as the gentleman here seem very nice people. They don’t look like the type of people that would over sell you services that you don’t need. But after coming here for a year, I am just disappointed every time. When you had your car serviced for regular oil change, they literally “only” change oil for you and don’t do any other inspection for your car at all. Every time after I had my car serviced here, something came up, low tire pressure, low battery, low coolant level etc. When I called them and asked why I got these sort of warning lights and not being told when my car was being serviced, they told me that they wouldn’t inspect those unless customer specifically asked. So, this is not a one shop.. The people are cool but unfortunately, the quality o

Great team and service. They always take care of our vehicles. Nothing but a welcoming environment and quality work for a good price, every time.

Excellent location, good customer relations, no long wait time. No issues with people or work.