Northtowne Mitsubishi

I purchased a 2024 Dodge Durango 6 cylinder with a sunroof, leather interior. I only got 1 key. I went to McGuire lock smith for a second key for my wife.make sure you ask do I get 2 keys and how manynoil changes are they offering! I just just paid with a certified bank check, courtesy OF C.A.C.U. My wife's bank she's been working for the past 11 years. Why I ranked it 4 stars you might think? Its simple I only got 1 key for this vechicle 175.00 plus tax was 188.95 lesson learned.

I wouldn't recommend anyone ever go to a car dealership. I feel slimy just walking into one. I have purchased two cars from NorthTown Mitsubishi in the last 11 years. Both times I was treated good and purchased the cars I wanted, but I was not happy at the price I paid. Usually the next day I start processing everything and doing some more research and I realize how much money I gave up to the dealer. They always win. Let's be real, anyone that doesn't feel taken advantage of after buying a car from a dealer doesn't know just how much money the dealer made off of the sale of the car. Seeing the finance person is also a slimy deal. All the sales pitches for worthless things is brutal and just rubs salt in the wound of how much money I lost and then they want more. I just want to si

I was looking for a used truck to tow our travel trailer and I came across a Dodge Ram 3500 that appeared to be in great shape and exactly what I needed. After contacting them through email they responded very quickly. I was in Biloxi Mississippi at the time so I couldn't see the vehicle in person so I was glad that I could have a text and voice conversation with Mr Bukucs. He answered all my crazy questions including sending additional videos and photos and performing a few key tests such as checking for blow-by on the diesel engine. I wasn't sure about buying it without seeing it in person first. After a few days of messaging I felt confident that it was worth the trip to go and test drive the truck. I'm super cautious about scams and so I didn't feel comfortable sending a photo of the

My experience at Northtown Mitsubishi in Kansas City was absolutely awful. I showed up only five minutes late to my appointment last week and was met with immediate rudeness and condescension from the service staff (specifically this man). Instead of trying to help, I was told I had to reschedule for the following week. When I returned for that rescheduled appointment, I was told there was “no record” of my name in the system. It turned out that another staff member had booked my appointment incorrectly under a different name. I even brought in the paper slip they gave me, but because it had fallen on the floor of my car and wasn’t perfectly clean, this man accused me of making it up and finding this paper on the ground! Instead of acknowledging their mistake, the employee doubled down—s

Jason C. was amazing help in the search of a car for my daughter that is not only safe but reliable and Cory M. came in with the big finish and was so helpful and explained every detail of the documents I was signing. Highly recommended this professional yet personal duo for anyone’s car buying experience.