Northtowne Suzuki Service

Service writer Matt (I think that was his name)did a great job at not taking all my money. He did the services that were in most need and did the most cost effective option instead of installing new parts. This is the only place where you can get factory service on Suzuki’s and him and the mechanic did great. My ride hasn’t driven this nice in a long time!

I have taken my Suzuki to Northtowne for three service recalls, and on each occasion I have been really impressed with their outstanding performance. They are always very friendly, but highly proficient and professional. The last time, Scott did a great job of checking me in, and he even found a guest office so I could work remotely. I recommend them highly.

Replaced a gas tank and seat on my Suzuki for a recall. They did not properly hook up my gas tank which caused my check engine light to turn on and an extremely strong gas smell. It took me taking my vehicle to a local shop( I live over 2hrs away) to find they had not hooked my tank up properly. Thankfully F & M Automotive Repair in Manhattan, KS found their mistake and fixed it for free! I highly recommend NOT taking your vehicle here for any service.

I love big nice dealerships with multiple brands! I love helpful and friendly people too! I was there for a recall issue with my Suzuki and I was in and out within the hour! And now, I know where there is an Alfa-Romeo dealer!

I deliver the vehicle. Don was the guy who helped me. He took the vehicle and I was not in a rush to get it back as I was heading out of town. Don said he will repair the rear struts and change the oil. He also said he will do a free inspection for other issues. He called on Monday. I dropped off on friday. Don said that I need front struts as they were leaking. He also said that the heat shield is rattling in the exhaust that needs fixed. He said I need a alignment. He said I need to change the timing belt and have a tune up. Don said both front and rear brakes need replaced for 200$ for front brakes and 200$ for rear (whoa 400$ more). Lastly, he said I need new tires. I bought the original tires on the vehicle for around 60$ a piece. He quoted me two tires that would work perfect for 25