Northwest Imports

NW Imports saved my car! and my sanity. I have a Nissan that I previously took to Lamb’s. After a $2,000 AC compressor change there, my car started making a loud rattling sound and they couldn’t fix it or gave me a clear answer. I didn’t know what else to do, so I kept driving it like that for a year. I was thinking about selling the car because the sound was so bad despite everything else was fine. Until I found NW Imports. They checked it and immediately found the real issue which was a worn-out engine mount. They fixed the rattling sound just like that. My car is already at 100k miles and now it feels like a 30k miles car. Huge thank you to Bob for patiently explaining what was wrong and how they fixed it, in a very clear way. Everyone there is professional, kind, and took good care of

I had an earlier issue, driven by miscommunication during my last visit . However, chose to give the place another try out of necessity as it is difficult to find honest automobile technicians out here. My experience, like every other i had prior to the last one reinforced my belief that this is the place to get your work done. My earlier issues were addressed , and exceptional service was provided as always. Zach went above and beyond to provide good service and also address earlier issues (not service related) due to miscommunication. I trust them, and thats saying a lot in a service industry where mistrust is the default. Will be back.

I’ve never had great experiences with mechanic shops before, especially when it comes to trusting them with a European car. Northwest Import completely changed that for me. I brought my Audi Q5 in for a check, and instead of pushing unnecessary repairs, they were honest, clear, and gave me real options. The inspection was detailed and even included photos, which made everything easy to understand. I felt respected and never pressured. I would absolutely recommend Northwest Import to my ladies with European cars. Finding a shop you can trust like this is rare. Shoutout to Ross.

This was the best service I ever received when it comes to an Auto Repair Shop! I took in my Audi and they fixed it same day and gave me all the great prices upfront! I could not be happier with the service and my car is running just as good as it was when I first bought it 3+ years ago thanks to them! Highly recommend this place and I will use them for any repairs I need from now on!

These guys rock my socks. Came in for oil change and wheel alignment on 2013 panamera gts. These guys went above and beyond expected service!! Got me on my way back home quicker than any other Porsche dealership or import shop I've known. Thanks for everything guys!!! 1000 out of 10 review. Oh yeah, PS northwest, I'll be upgrading to 911 turbo soon!!