NTB-National Tire & Battery

I had a fantastic experience at the NTB in Bethesda, MD. Due to several work conflicts, I had to reschedule my appointment three times. The team at NTB was extremely flexible with my situation. The customer service was phenomenal, and they fixed my flat tire quickly. Ordering the tire was seamless, and I’m very happy with the end product. Thanks, NTB Bethesda!

I had a great experience at NTB in Bethesda! The staff was friendly, professional, and very knowledgeable. They took the time to explain what my car needed without any pressure or upselling. The service was completed quickly, and everything was done exactly as promised. The waiting area was clean and comfortable, and the pricing was fair and transparent. It’s hard to find an auto shop you can really trust, but this NTB location definitely earned my confidence. I’ll be coming back for future maintenance and highly recommend them to anyone in the area!

Easy and positive experience. I called when they opened and I was able to come in at 9 am. It was around 2.5 hours to change my tire and then oil change but I left instead of coming back so it was fine. Nigel was professional and courteous to speak to. Would come back here again.

I came in without an appointment desperately hoping I could get help with my SUV with a 5 hour drive ahead of me. There was a loose plastic flap that was hanging down and scraping the road under my car. The place was packed but the guy helping me took one look at it, said he could quickly patch it up and pulled my car into the garage. It was fixed within 10 minutes at no charge! They advised me to take my car to the mechanic when I get home and told me what the problem was, but guaranteed I was good to drive home with the patch work. I appreciated the kindness and consideration I was shown!! Would highly recommend this place!

I was halfway through a three hour road trip when my back tire fell apart. Luckily, it happened near this NTB. I was there in the middle of a busy Saturday and they were able to get me in and out quickly, keeping me informed on what was happening along the way. As I sat and waited, I witnessed them treat others with the same kindness and respect, taking time when needed for explanations and to answer questions. I really wish that I lived closer because this NTB would be my new go to for all my vehicles. Thank you gentlemen!