NTB-National Tire & Battery

I had a great experience at Mavis-NTB in Charlottesville. The team was professional, friendly, and incredibly efficient from start to finish. They explained everything clearly, didn’t try to upsell anything I didn’t need, and got my vehicle in and out faster than expected. It’s hard to find an auto service shop you can truly trust, but these guys are honest, knowledgeable, and fair with their pricing. The waiting area was clean and comfortable, and the customer service was top-notch. If you need tires or any auto service, I highly recommend them.

I called last minute on NYE to find a tire for my bmw, however the rim was damaged, unable to secure a rental due to the holiday, they were accommodating in getting me back on the road until the replacement wheel arrived. When there was a mistake made at shipping Donald Eley (not his usual store, but worked in my favor) and Hayden (one of the managers) went above and beyond with not just repair but replacement of my current rims and a tire—an additional tire I wasn’t aware of that had substantial damage—I was exhausted and Donald his self, expressed diligence and concern for my safety more than I was willing to do for myself. Replaced TPMS sensors quoted $1600 at the BMW dealership for less than the price of an expensive entree. As a business they aren’t required to care to the extent t

Got my oil changed and brake fluid drained. These people here are the best to go to. Manger Page is the best and his workers. Thanks guys

Had to fix two tires unexpectedly and this shop got me seen within an hour on a Friday before closing. The service was much faster than I expected, and all the staff were friendly, professional, and prompt. I'd definitely take my car there again. Thank you!

Fantastic! We needed a new belt and were stranded. Got a tow and into the shop and they had us out in less than 2 hours! Everyone was kind and really easy to work with. The service was affordable. Overall great experience!