NTB-National Tire & Battery

First I have to praise Jamie who was so friendly and professional! She was fantastic! Amond, the manager was also great. Sadly, one of my wheel covers was broken during my tire rotation. That's the only reason this wasn't a five star review.

First time customer. Even though we arrived late, they were cautious and provided great customer services. Elijah ensured we got the tires and services we needed at great price. Because of that we are able to go on our trip with peace of mind.

Pulled in expecting a whole thing… walked out patched up and smiling. The staff was friendly, easygoing, and actually acted like they wanted to help. A special call out to Martin. I watched him expertly greet and address concerns of all those walking in the door. He was thorough, educational, personable, and empathetic. Tire patch was quick, clean, and solid, no upsell circus, no drama. I was genuinely impressed with how smooth the whole experience was. If I ever pick up another nail (which feels inevitable at this point), I’m coming straight back.

I’ve used this location twice now and both times the team at NTB Hagerstown exceeded my expectations. I got in for an appointment quickly and out with what I needed to get back on the roads quickly. I highly recommend this location. The prices are great in comparison to competitors. the staff are great, and the service is hassle free and highest quality. Thanks NTB Hagerstown!

Came in for tire change. From the moment I walked in, staff was prompt in acknowledgement and guidance of recommended additional services. Staff was extremely helpful, nice and informative. Exceptional customer service and experience from start to finish