NTB-National Tire & Battery

Went in to get 4 new tires installed and when I went to pick the car up I noticed all 4 rims were scratched to some extent. Thankfully, I had overlays on the rims so the damages were easy to spot. It’s been a month going back and forth and no resolution on how they plan on fixing this. Spent close to 2k for the installments only to get my car back with damages. Terrible service and still no resolution in sight, would not recommend.

10/10 experience from start to finish. Colin, Phil, and Patrick were absolutely amazing. I arrived late right before closing, and without hesitation they accommodated me, took my car in, and had everything ready by the next morning. Their communication was clear, honest, and professional throughout the entire process. The shop itself was extremely clean and well organized, which immediately gave me confidence in their work. The customer service was top-tier:friendly, respectful, and genuinely focused on helping rather than upselling. It’s incredibly hard to find honest, trustworthy auto shops, and this team truly stands out. I’ll be recommending them to friends and family and will 100% be back for any future service. If you’re looking for a shop that values integrity, quality work, and e

Great service indeed. I had a flat and was riding on my spare tire when I came in. Patrick gave me an estimate of 1 hour but i was in and out in about 30 minutes. Very respectful and helpful as well as courteous to military members. I would 100% recommend this location.

Came to get a tire patched. They refused to do it because it was “too close to the edge” and regardless I needed two tires… came to a family friend’s business where they patched my tire and confirmed that my tires are fine for a few more hundred miles. The reason for the three stars is because they USED to be honest. But it’s all new guys now and I just don’t feel comfortable coming to corporate businesses anymore. It’s all about profits. Support small businesses!

I asked them to check two tires and diagnose why they were leaking. I was told both were leaking too close to the sidewall or from the sidewall. Unfortunately, I let them replace one tire. The second tire I brought home and checked myself. It was leaking well over an inch from the edge, which means it can be plugged; however, they said it needed replacing. I plugged it myself and I am currently driving on it. After calling corporate and questioning the shop manager their next excuse was my tread was bad, which is untrue (see pics). For my first tire they said a nail was in the sidewall. I went back and got the tire. Guess what, no nail in the sidewall. Their next excuse was that the two nails in the tread were too close together. They are almost 3” apart (see pics). I would advise you t