NTB-National Tire & Battery

I had a great experience at NTB while getting new tires and an oil change. The entire team worked hard to make sure everything was taken care of efficiently and professionally. I truly appreciated their excellent customer service and attention to detail. They helped ensure my vehicle was safe to drive before a bad storm. Which gave me real peace of mind. I would especially like to recognize the manager, Tayvon, who took great care of me as always. His professionalism and outstanding customer service are the reasons I continue to come back to NTB. I highly recommend this location to anyone looking for reliable service and a team that genuinely cares about their customers.

I had an excellent experience at NTB thanks to Ali and Tayvon. From the moment I arrived, they were professional, friendly, and incredibly helpful. They took the time to explain everything clearly, answered all my questions, and made sure I understood exactly what my vehicle needed. Their service was fast, efficient, and honest—no upselling, no pressure, just genuine care and expertise. It’s rare to find a team that combines great customer service with strong technical knowledge, but Ali and Tayvon delivered both. If you need work done on your car, I highly recommend asking for them. They definitely earned a loyal customer!

Last week, right before the snowstorm, I took my car to NTB to purchase new tires, knowing it was going to be extremely busy due to the circumstances. What made my experience truly stand out was the leadership and professionalism of the manager, Tayvon. From the moment I arrived, Tayvon took charge and made sure customers were taken care of efficiently and respectfully despite the rush. His customer-first approach, knowledge, and attention to detail set the tone for the entire team. The service was reliable, high quality, and made me feel genuinely valued as a customer. Because of Tayvon and his team, I would absolutely recommend this NTB location to others and I will definitely be returning. Tayvon, thank you and your trusted team for making sure I was safe on the road with new tires!

I am very dissatisfied with the recent service I received from NTB. I am currently out of town and had to schedule an appointment for my wife to take our 2015 Camaro in to have its oil pressure checked using a mechanical oil pressure gauge because the in-dash gauge was stuck at 70 psi even when the vehicle was off. I also asked them to perform an oil change at the same time. When I called the shop on Sunday, I was told only the master mechanic had the proper equipment to check the oil pressure and that he would be available Monday, so I scheduled the appointment for 1:00 PM. My wife took the car in at 1:00, and after waiting an hour, she was told the mechanic would not be in until 3:00 PM and did not have the necessary oil pressure gauge. Since they had already started the oil change, she

I came in not knowing what was wrong with my car at all, and the team at NTB was incredibly patient and helpful. They took the time to explain everything in a way I could actually understand and didn’t make me feel rushed or dumb for asking questions. They fixed the issue quickly and my car has been running great ever since. Definitely recommend if you want honest and respectful service.