NTB-National Tire & Battery

I recently visited NTB Tires in Waldorf, Maryland on crain highway and had a great experience. The staff was friendly, professional, and very knowledgeable. Dave and Chris took the time to explain everything clearly and made sure I understood my options before moving forward. The service was quick and efficient, and I truly appreciated their honesty and attention to detail. Dave went above and beyond and cleaned my headlights for me due to me not able to see at night. It's not always easy to find a place you can trust with your vehicle, but NTB Tires made the entire process smooth and stress-free. I highly recommend them to anyone in the Waldorf area looking for reliable and excellent customer service.

I came in today for an oil change reluctantly as I have had work done at this NTB in the past and was extremely dissatisfied. But today was a much better experience, even though I came in at the last minute, James the Store Manager was very accommodating and was able to help me much quicker than I expected. He provided recommended services for my vehicle which I will bring back to complete as I was thoroughly impressed with the level of customer service I received. The entire staff was helpful and answered all of my questions. This experience was a breath of fresh air and I didn’t feel taken advantage of. I will be sure to recommend this location to all my friends and family.

My 2nd visit. Manager James was great on first visit. Manager Dave was great on 2nd visit. Dae Dae did my tires. Everyone was kind, quick, and efficient. See you next time guys! 😃

The service on Wednesday, February 4, 2026, at NTB located in Waldorf was excellent. I will definitely return to this location to have my car serviced in the future. Keep up the excellent service and professionalism. Thank you so much.

This location never has technicians to do work. Why have an online scheduling system if you can’t accommodate the appointments. Made this appointment a week ago. Waste of time and gas. Then you say I can do the oil change. Front desk guy couldn’t even find the appointment until I showed up him my phone. No service preformed this the second time I’ve tried to have the service done. After being loyal to the location for over 10 years. Maybe Mavis is taking the name down. Should be called Not To Be done today or ever.