Nucar Chevrolet New Castle Service

I purchased a car from a different dealership out of state, they were the only ones with the exact spec I wanted on their lot. On our way home we noticed an imperfection on some of the seats in the car. We called back to the original dealership who we bought the car from, we explained what was happening and they advised since we were already back home we could take it to any certified Chevy dealership to get these items warrantied. We chose Nucar because of our family suggesting them as the best Chevy service in Delaware. They were very kind and took us in right away, but I wish I never went. I had explained to my advisor about a previous issue I had with an older car and another service center. I took it in for warranty work and they damaged the inside of the car. They assured me that th

My experience with sales associate Larry Campbell was amazing. No issues at all. 1 week later when I returned to get the undercarriage and ceramic done on my new truck, I was a little less satisfied. Dropped off at 8am, was told 8 hours (puts it to 4pm) I arrived there at 4:30 and was told it would be closer to 6. After waiting in the parking lot until 6:30, a representative came knocking on our window and asked if we were waiting on a vehicle. After confirming we were the ones he was looking for, he said they had tried calling me for a while. I was sitting there on my phone the whole time with no missed calls.

I was informed of a recall, and the dealership contacted me to fix the issue. My car ran well both before and after the service. I would describe the service and work performed as attentive and detailed.

Dameon is the best service advisor ! I was able to get in and out in time. I always have a pleasant time when I get my car serviced. The young lady (sorry forgot her name) was very nice and helped me to use my points.

Thomas, my service advisor, couldn't have been more nicer. He gave me an estimate regarding my diagnostic and as well as what repairs were necessary. I accepted the repair work and it was done within a few hours. I will continue to recommend Nucar for any Chevy vehicle repairs.