NWA Towing & Recovery

Towed my sons car from a university lot, which is fine, but damaged beyond repair the front tire and wheel. Denied doing it, but luckily the university was able to provide video. They can mess with my attorney now. $1800 damage to the vehicle. .

Huge shoutout to this towing service for coming to my rescue when my car stalled in the middle of the road. They got me safely out of traffic, and towed my car to a secure parking area. The service was friendly, professional, and incredibly helpful during a stressful situation. I really appreciated how calm and efficient they were. Highly recommend if you ever find yourself needing a tow!

First time my car needed to be towed, everything worked out fine, driver got there after about an hour. The most recent time I tried to have my car towed, the driver did not show up after about hour and 15 minutes. I had to cancel and not waste more time. The dispatch informed me they were backed up with towing for the police. Just know that dispatch only gives an estimates for arrival time (45 min) and that’s the same estimate I always get. I will be trying a different company next time.

Breakdowns are stressful — I get that — but this experience was unacceptable. After the initial driver arrived, I was informed a rollback truck was required and told one would be sent. After two hours with no communication, I called dispatch and was told there was no record of a rollback being dispatched. I was then assured the “next available truck” would be sent. After another two hours, I called again. A different dispatcher answered, had no knowledge of the job, and then told me they could no longer take the call at all. Because of this lack of coordination and follow-through, I missed: getting my vehicle to the shop before closing transportation to pick up a rental car I had already paid for and ultimately a full day of work I understand roadside situations can be complicated,

I was T-Boned and my jeep got towed to NWA towing. Anthony was the guy that came to tow my jeep from the scene. He was super friendly and helpful! The next day when I came to the tow yard to get my stuff out of the jeep the ladies in the office were super friendly and helpful as well. 🙌🏼 thank you for making this scary, upsetting time for me more bareable