O'Hare Towing Service & Semi Truck Heavy Duty Wrecker

Called and asked for price, a very nice guy answered all my questions and was very polite. I told him I would call back in few minutes, and OMG, the person who picks up the phone was awfully rude, was making me feel uncomfortable the whole conversation and definitely had the attitude. Very upset.

Service was fair however the wait time was ridiculous!! We arrived there at 10am. Due to there only being 2 staff there! 1 was outside when arrive he informed us there would be 20min before we get taken of Due To!! him heading to do a run, there staff was already on a emergency with police. Now we've waited 1hr&15mins before being seen by this time it's 12noon. they never explain to my husband what's needed to get your vehicle!!! We did call before going 2xs they told us bring your registration card, ID & driver license. Never mentioned the insurance. This cause a problem it was folks going off because "No One" told them to bring insurance 😒. Communication is very important & why would they not have someone to work the window Only!!! It was terrible & I pray they can improve. There was s

My car caught fire on the I-290. After the police and firefighters extinguished the fire, my car was towed and declared totaled. I visited the tow yard twice to retrieve my belongings, including a platinum ring. Despite checking thoroughly, I couldn’t find the ring. It's unlikely the ring melted, as platinum has a high melting point. It seems either someone took it from my car or it was lost during the firefighting process. Additionally, I was quoted $1,050 for storage fees, despite being informed by state police that I wouldn't have to pay anything as my car was supposed to be scrapped. I had to hand over the title to finally release the car. My issues with this company are: 1. They never informed me about any fees when I first visited. 2. They charge exorbitant storage fees without not

I’ve had the worst experiences with tow companies and this was by far the most pleasant. My motorcycle stopped while I was headed to work. Fast response, reasonable price, and real friendly driver. Would definitely recommend.

Worse towing company I have ever done business with I went there at night to pick up my car I was told by an employee that was mad that he was about to end his shift that I had to wait to the next employee to arrive to that he will take care of me I call there number and I was told after 1 hour the next employee would be there to take care of me and I could pick up my car he showed up late then I told him I am here to pick up my car and he told me that he cannot help me and to come back tomorrow at 8am which I was mad then I call the number the didn't care so I made an appointment at 8am and then that was also a lie the best they can do I went along with it I had no choice after I finally picked it up I had to pay extra for the day and also after hours fee then they had damaged my car good