Old Greenwich Car Wash

Was visiting from out of state and wanted to use the car wash. The kid that charged me said they could charge me $1 to try it for the month so I agreed. Now I see this month a recurring charge for monthly subscription that I did not agree to. Person I called and spoke to said that it says on the receipt I was given that it’s a subscription. So they don’t verbally tell people that they are swiping their card for a subscription. After they’ve charged you for it they hand you a receipt for the charge, a receipt that says in small print that the card will continue being charged in the months to follow for a subscription. This is completely scammy! What kind of business intentionally avoids explaining to customers the terms of what they are being offered and then hands it to them is small writi

Definitely a scam if you sign up for the unlimited. My card was double charged for this month and theres no way to cancel outside of ordering a new debit card. I left a voicemail and sent in a request through their online portal but there isnt an option to get confirmation let alone cancel it on your own. So disappointing.

A little difficult to figure out if you've never been here before and people will literally injure you to get ahead of you, but they are very efficient. I mean, barely enough time to shift from neutral to drive before the car behind you bumps you.. decent wash quality but not the best. Good to quickly remove salt and whatnot. Almost worth the $19 it cost.

⸻ Terrible Experience – car wash scratched- Unsafe Equipment and Unprofessional Management Today I took my car to this car wash and had one of the worst customer service experiences I’ve ever encountered. While my car was in the middle of the wash and properly in neutral, the tire guide system that pushes the vehicle forward malfunctioned. My car suddenly stopped and came out of the tire holder, causing it to strike something on the bottom right bumper. The entire car wash then shut down. No employees came to assist, and everything eventually restarted on its own. While my car remained stopped, the vehicle behind me continued being pushed forward toward my car, creating a serious risk of collision. I had to continuously honk my horn to get someone’s attention. Eventually, an employee a

Car was not cleaned. Go to splash or 3d in Stamford, your car will actually get cleaned and you’ll have good customer service. I have photos and a video walk around to show how bad it was - no place to post that on this review unfortunately. Note: I did reach out to them before posting this and gave them a couple of weeks to respond or address the issue. I feel like that is always fair before posting a negative review. I have heard nothing from them.