O'Reilly Auto Parts

Logan was incredible. Admittedly I’m not great with cars. From first entering the store, Logan was so friendly and offered assistance. He spent time ensuring all of my car issues were diagnosed and that I was so well taken care of. I honestly don’t think I’ve ever had better customer service. I was traveling at the time that I stopped in, and had a long drive ahead of me - Just thinking about how honest, and kind, and caring he was, gives me faith in people in general. I used to stop into Advanced for my car needs, but after interacting with Logan, I will only be patronizing O’Reilly from now on. He was that good. Please value what this man does for your business - I’m so thankful for him! Thank you Logan, you’re awesome!!!

We travelled cross country on a rescue trip, last minute. We took an untested vehicle we hoped would work well, and did, but we still needed some things along the way. When we stopped for a part, we had to wait until the next day. The manager was extremely gracious and helpful while we navigated our needs to stay overnight. The manager and staff bent over backwards to help us and to make sure we had everything we needed, not just the parts for our car. We were even helped choosing a hotel or place to stay. Having been homeless before, a few years back it really moved my heart and soul to see them open up to help us so eagerly and lovingly. They have helped me realise there are still really good people in this world. I would absolutely move to this area if I was looking to move somewhere,

This is a new store and I like it. The prices are agreeable and it's the only place that had air brake antifreeze open on New Year's Day when others were closed! The cashier was quick to help me find what I needed. Thank you!

Outstanding Service at O’Reilly Auto Parts in Amsterdam, NY From the very first phone call, I had a great experience with the team at O’Reilly Auto Parts in Amsterdam, NY. The customer service at the front desk was fast and friendly, and I want to give a special thanks to Justin, who I believe is the store manager. Justin went above and beyond helping me replace the battery in my Kia. He was professional, attentive, and didn’t hesitate to go the extra mile, even dealing with a stubborn screw that made the job more difficult. He also took the time to explain the battery warranty and shared helpful maintenance tips about car filters. I’m so glad I contacted O’Reilly first. I had been considering Walmart since it’s closer to my job, but they didn’t even pick up the phone and their prices were

After noticing the dreaded check engine light. I called O'Reilly AP and was told to bring it in, and they would put it on the scanner, no problem. They hooked it up, scanned the error code, and p rinted out the pending, cleared, and stored error codes for me. At least I know my vehicle is safe to drive until I can get it to the shop. Very helpful and professional workers, will definitely go there if I need auto parts or supplies.