O'Reilly Auto Parts

Amazing people!! So helpful. I had a patient tell me how wonderful this O'Reilly's location is and they were not wrong.

I called about a rebuild kit for a Holley 600 carburetor. The website indicated that there was one in stock at the Chapin location. I asked what where the dimensions of the needles and seats located in the float bowl because it did not show online. The kit would have had a .110 or a size .097 which I need. Jeff, the parts specialist said he could not tell but they had some of the kits on the shelf. I kindly asked him to open one and tell me the number. He said he could not open one because them it would then be an open box. I offered to pay for it online and he still declined to check the needle and seat. I won't shop there again and go elsewhere for my automotive needs. Great job expert!

"I wanted to express my sincere gratitude for the outstanding customer service I received at your store today while purchasing new windshield wiper blades. The staff member, Jakob, was incredibly helpful, patiently explaining the differences between the various brands and even going above and beyond to install them for me in the rain. Their expertise and willingness to assist made a significant difference in my experience. I highly recommend this location and truly appreciate their professionalism and dedication to customer satisfaction."

Could not be more impressed with this local business! I knew my car battery was fading. Asked my mechanic to check it at my last oil change.... guess they forgot. Before things went from bad to worse, I pulled into O'Reilly here in Chapin. I was greeted immediately, my problem was addressed, my battery was located, purchased and installed in less than 30 minutes! WOW! Thank you Jakob for your outstanding service!

Stopped in this evening to pick up a few things and ask some questions on a part I need. I was impressed with the professionalism and knowledge the staff had. They were able to answer all my questions and provide helpful advice. Definitely will be back.