O'Reilly Auto Parts

Hey my name is Brian I have been Working in the area for the past few weeks. I came to this location because I love O'Reilly's I was a former employee so I always shop there or visit different stores when I can because I feel comfortable there. I needed sunglasses one morning while waiting on a coworker so I bought some from the store. The woman "Joyce" who sold them to me with spikey short hair was not a very inviting or welcoming person. She had a very grumpy look and very negative energy and expressions on her face. I still killed her with kindness after making a purchase on her drawer. The next day I had to return them because they were too small for my face. I couldn't wear them for too long at all. Luckily she wasn't there. The next day after that I was going to get lunch and had to

I have always had a great experience here with the woman with the shorter hair and I purposely stop here rather than advance which is just a couple blocks away. But not after today. If you can't A. Look up from your doom-scrolling and acknowledge someone that just walked in and/or B. at the very least, respond to that person when they speak to you first out of courtesy than you don't deserve any of my money. I came in for 3 gallons of 5w-40, windshield wipers and hopefully fuel filters, but I would rather take my business elsewhere. The two miserable excuses for employees at the counter at 1:40 on 11/14/25 were rude, disrespectful and lacking common decency. Oh and while I was writing this review, I watched the Hispanic guy drive off in the parts truck with his face STILL buried in his pho

First time visitor at the Clermont location. Came in for coolant. Employee assistance was adequate other than the fact that there was dog poop on the floor in front of the register. Apparently earlier in the day a customer brought a dog in who left it there. Pretty ridiculous/irresponsible/annoying thing for a customer to do acknowledged, but the employees just left it there for other customers to deal with. What the heck?

O’Reilly Auto Parts went above and beyond! The team helped me troubleshoot an issue one visit and ran a diagnostic for me another time, saving me a trip to the mechanic. Great service, fair prices, and a very pleasant and welcoming atmosphere—I’ll definitely keep coming back.

"I am beyond grateful for the amazing experience I had at O'Reilly Auto Parts! I needed a new battery for my key fob and was worried about finding the right one, but thanks to the blessings above, I stumbled upon this wonderful store. The real MVP was Ms. Cassie, the sweet lady who assisted me. She was an absolute gem! Her kindness, expertise, and patience made my experience truly unforgettable. She took the time to explain everything to me, ensuring I got the perfect battery for my key fob. I left the store feeling relieved, appreciative, and impressed by the exceptional customer service. If you ever need any automotive assistance, look no further than O'Reilly Auto Parts and ask for Ms. Cassie! She'll take care of you like family. Thank you, O'Reilly Auto Parts, and thank you, Ms. Cas