O'Reilly Auto Parts

Purchased a very unreliable Super Start Premium battery in October 2024 at this location. It was dead within 14 months. Came with a two year warranty, but the store conveniently didn’t input my phone number correctly so they don’t have a record of the sale. Luckily AAA was able to save the day and installed a new battery that came with a three year warranty. Much better to purchase from AAA since the warranty is tied to your account and you just have to call them to come to you and replace it for free if you ever need to. AAA driver also said the person who installed it at O’Reilly did a poor job because they cross-threaded the bolts.

Best customer care service. My car battery died and Matthew was super helpful. Got the battery charged for free, and then got everything tested for free (battery, starter and alternator). They are open until 10PM, that's even better.

Costumer service can definitely improve. Was there for like 5-7 minutes waiting for help. One guy comes out doesn't acknowledge me then answers the phone. Lady walks in looks around and noticies no one is around, she even walked to back (the employee area). No one acknowledges her either. Then three guys walk out from the back still not even a nod. (Sorry for interrupting what ever you were all doing in the back). Then 2 of them answer phones still no acknowledgment. By this time there are 3 more people in the store. Then Mike (thats what he said his name was little guy like 5'2" with a mustache) starts helping another person even though I said I was there first and completely ignored me even though I said it loud enough. So I decided to simply say hey, I was here first but i guess you don

The line was long but the awsome staff moved us through quickly. They checked a error code for me and helped me to resolve the non-issue. The dealership would have wanted my first born as collateral just to look at it. I have always found O'Reilly to be much more helpful then other places a d that is why I will drive further to get to one of their stores.

Came in for some spray after getting referred here by another O'Reilly's store. Staff here was friendly and knew exactly what paint we needed. Came in got exactly what we wanted with no troubles. Store was well organized and well kept.