O'Reilly Auto Parts

Been a customer here for many years. Went in today to get wiper blades &because of all the different types I showed him the old one and asked the clerk to help me. He looked up the size &when I said I wanted to be sure to get one with the right hookup. Rather than actually help me find it he said "they're all the same & have adapters inside.", then asked for the next in line. I chose to leave and go to AutoZone where the clerk looked at the old one & said the ones with adapters wouldn't work. He found what I needed & installed them for me. Personally I'd rather pay a little more &even go out of my way for good customer service... so O'Reilly's is no longer an option for me.

O'Reilly's is the best place to shop if you need something for your vehicle you just call them tell them you're disabled what your vehicle is you're in that you need them to come out and help you they'll come put the computer on going run it tell you what's wrong give you a list of parts and the prices of them with tax and they wiper blades on for you

Shout out to Andrew and his boss. Stopped in for a battery , they changed it out, which wasn't that easy.but he got it done and I was on my way. Thank you so much..

I ordered a part and called to see if it came in a few days after they told me it would. I didn't complain to the gentleman I only mentioned that I didn't get a call and was just checking if it had come in. He told me "if they did that they would be calling people all day". I didn't realize they get so many local customer orders in all day like that.

Customer in store and employees would rather answer phones and stand around. Place need some serious upper management help.