O'Reilly Auto Parts

I had a wonderful experience with O 'Reilly's Auto Parts. My car had to jumped off to get it started. I drove straight to the store on Tazewell Pike where Jerney tested the battery and the alternator. He said the battery was low. He gave several options and explained the benefits of each one. His explanations were very clear and I did not feel like I was being talked down to. I chose to replace the battery. He gave options about the new battery. Once I chose and paid, he installed the battery and took care of the old one. I highly recommend O'Rilley's. I will return again.

The manager on shift yesterday afternoon was extremely patient and helpful. I was broken down mid way on a 10hr trip in the rv. I needed to replace both front calipers. We searched and cross referenced numbers for a while. He helped me find the parts and even packed up some of my old parts. Thanks again for helping.me get back on the road.

O’Reilly Auto Parts came through big time! Had some issues with my battery, and they made the whole process smooth. They tested it, confirmed it needed replacing, and even helped install the new one—which was a huge help because my battery is a pain to replace. The customer service was top-notch, and the staff was friendly and knowledgeable. Definitely a great place to go for car parts and service!

Always so helpful, and with a big smile as well!! Could not recommend them more

This is THE BEST O'Reilly Auto Parts store !!! I have been a customer of this store for about 15 years and they have always gone "above and beyond" to be helpful and have always taken the best care of me. Being a 69 year old female, it is comforting to know that I can depend on these guys to take good care of me. Every single staff member here has been extremely kind and I appreciate the good service that I always get from them .... everyone here is just so nice ... from Gerney's extra kindness to the store manager, Daniel Watson, who personally helped me today. I have a small Nissan and my headlights are just the worst to try to replace a bulb, but they have always stuck with it until they were able to get it fixed for me. I appreciate them so much and I won't go anywhere else becaus