O'Reilly Auto Parts

The customer service at this store was amazing in a very high stress situation. Johnathan helped us a great deal, for hours! All employees were so kind and we were laughing and making jokes, etc. I recommend this store. Very knowledgeable not only in engines but tools needed and the process and risks, etc. Above and beyond because of the true concern (I have bolts stuck in my block) and he even researched outside of the norm to make sure I knew what I was getting myself into. They're professional and give you all the disclaimers of responsibilities - there were no "rules" broken for me, just genuine legit crazy good customer service.

I would like to recommend this establishment for its exceptional customer service. Specifically, I experienced a dead battery issue, which was promptly addressed by Jonathan. He conducted a thorough inspection and subsequently recommended a replacement battery that aligned with my budgetary constraints. The replacement was then efficiently performed on-site.

Great service from Samuel!! He took the time to help me find the correct blinker light. This gentleman will succeed in his career!

Wonderful customer service, the store staff created me on entrance and helped me find everything I needed and even installed my battery in less than ideal weather. I am so thankful for them!

Kenny recently helped me find the correct taillight bulbs for my car and replaced them for me. He was incredibly helpful and so very kind. It truly meant a lot to be able to go to an auto parts store and not feel intimidated or made fun of for lack of knowledge/experience. He ensured me that it’s a core value to help everyone, especially women, learn and feel comfortable at this store. He was also really funny! I will certainly be a customer for as long as Kenny is there. :)