O'Reilly Auto Parts

Always a Great Experience For Me Personally. But it Always Comes down to a Person's Perspective and The Spirit they Operate From. Let The Spirit You Operate From, Be The Holy Spirit and His Light and Love Flow Through You... #JesusIsLord #HolySpiritInspired #LetGo&LetGod-In

Well let’s start off by saying it’s not the most friendliest place to go to like a lot of these local stores in loris. I went the first time and they had one boy doing all the work and wouldn’t let him eat his lunch , the other guy literally was just sitting watching him so that’s a red flag. Idk if it’s prejudice or what but the feeling is off when you go in there , they look at you like “ok what you did want” no speaking or nothing… I spent close to $700 one day on two batteries and some other things , come to find out I didn’t need it and tried to return it lets just say I had to go alll the way TO CONWAY to get my money back because they didn’t have enough cash for to refund $280 , then they couldn’t even put it back on my card. I ask if they would have it tomorrow and he says he doesn

I dealt with a man named Will and he was awesome. He didn’t get annoyed with me even though I had to call him several times lol. He was VERY patient with me and got what I needed. He also gave me information on everything I had questions about. He was very good at his job. He also knows what he’s talking about and is very helpful. He should have a raise and be the manager of the store. Thank you will for all of your help. You are the absolute best.

I guess I will start from the top, I bought a torque converter 7th of January, recieved it 7 days later, put the part on my car at a certified mechanic, it was a bad part, took it back to O'Reilly 2 days later they said the warranty had expired, which they didn't even tell me there was a warranty on it, spoke with manager would not give me my money back, but could order me a new one which I didn't want, so I said go ahead, while waiting I called corporate to see if it was even possible reason why they wouldnt let me return it, corporate said they would check into it, and let me know, they never returned my call to follow up, ok recieved new converter, put it on my truck, truck running great, take back the old converter for the core, system wiped clean, no record of me even buying the pa

👏🏼 I had a great customer service person, she helped w/questions and right product. Thank you!!