O'Reilly Auto Parts

Had issues with my car on a trip to see my father. Employees were all friendly and helpful...even the other customers were nice... definitely recommend

Broke down in Macon while traveling. The staff at O’Reilly were so helpful and friendly. They went above and beyond to help us!

Broke down here on our road trip and everyone in the store was very helpful and friendly. Everyone helped us every way they could during our time fixing our truck in the parking lot. They were nice enough that they even bought us a pizza for lunch while we worked. 10/10 service. Would recommend this store to anyone in the area without hesitation. If I ever break down again, I hope it’s around this store

I had family traveling on the highway to visit a sick family member and started having truck issues on the way. Called Oreillys for a part at 7:55. They had the part but wouldn’t take payment over phone. Said they close at 8:00. Pulled in at 8:03. The nightshift manager snuck out the back door and tried to leave without even talking to us and trying to help an already bad situation. Absolutely ridiculous. Terrible customer service. Store manager should definitely be embarrassed by their actions. Where is the decency and compassion? They explained that they were two hours from home. Who does that?

Unlike my normal store, one salesman in this store was a jerk, and the other acted like he was lost! I was charged fees without being asked or being told what they were for. Also, usually they meet or beat other competitors prices, but this store told me they don't. After talking to my usual store, I was told it is company policy to do it. Won't be back to this store.