O'Reilly Auto Parts

Staff was incredibly helpful. Made excellent product recommendations and explained the “why” behind them. Voluntarily installed my new car battery and swapped out the wiper blades. Offered a military discount and thanked me for my service. 7/5 stars

I only needed a few smaller items, like wiper blades, but was surprised at how helpful the staff was. Thanks to Ethan for going the extra mile to solve a problem, checking my car in the rain. And Greg for his help. It's rare to find good customer service anywhere!

When you are out of town and you need anything for your car, because It’s always when you are traveling your vehicle wants maintenance. O’Reilly auto parts is a place I can count on to give you excellent service and a friendly attitude! Thank you Q’Reilly’s for hiring Ethan who made my out of town mishap and easy fix! I appreciate the quick response and excellent customer service from your staff! A new battery and I’m on my way.

I have to brag on this location. I am brand new to Madison. I come from a small town way out in the country and I’m still finding my way around. I came in needing some license plate screws for an old 2000 Honda civic. It seemed like everyone I had talked to in Madison was in a bad mood this morning and short tempered until I arrived here and met Jackie. He spent about fifteen minutes with me trying different bolts and finally we found something that worked. The screw holes had been stripped out but Jackie helped me find a solution and was very friendly. A1 customer service and 5/5 stars. He is a great man! Thank you so much Jackie!

Huge shoutout to Nate and Wyatt for assisting in getting a battery for a dead vehicle shortly after they closed. These guys answered the phone at 8:59pm (knowing they close in 1 minute) and stayed an extra 15 minutes for me to drive there and retrieve the battery. Thank you very much !