O'Reilly Auto Parts

The assistant manager, Donald, went above and beyond to help me with tools, parts, knowledge, and suggestions for my 2017 Chevy Trax. I am forever grateful to both employees and O’Reilly’s Medina!!!

This store does an incredible job attending to customers and their needs. I’m always greeted with a smile and offer to assist. I feel comfortable sending my teenager in here knowing she will be taken care of - and that says a lot!

Super informative the cashier that assisted me got online and searched for the LED headlights company where I bought my LED headlights to help me find out if they had a warranty or not she printed off the paper for me and explain my questions very well into the best of her knowledge, she was polite she was friendly I love going into that store because they’re welcoming and they’re the same price or cheaper than anywhere else with as good as we’re better than products from other companies

The guy who recently gave this store a bad review for customer service is obviously having a bad day. This store has exceptional customer service! I’ve been going there for months now and have met almost all of the staff and the manager. They are all so helpful and knowledgeable!

I discovered late afternoon that I need wiper blades and leaving tomorrow morning half-way across the state of Ohio. First, I went to AutoZone and they could not even figure out how to remove the old blades (young guys). I left and went to the O'Reilly Store. Walk in and saw a mature man behind the counter. Told him my problem and he said, "No Problem"! (They put a dozen different adapter in each package these days.) This guy had them apart and installed faster the guys at the Toyota dealership. I will be buying their again and I think I will take a gift to the store to show my appreciation. By the way, do you know why we have so many different auto parts? because new engineers need to justify their paycheck so they lots of little change to every aspect of Automobile design.