O'Reilly Auto Parts

O'Reilly in Mundelein is my go-to for all things auto-related! The staff is incredibly knowledgeable, always ready to help with any questions or find the right parts. Their customer service is top-notch, making every visit a breeze. The store is well-organized, and they often have what I need in stock or can get it quickly. Prices are fair, and they frequently have great deals. Whether it's a simple purchase or something more complex, O'Reilly always delivers. Highly recommend!

I needed a new battery and went to this location. I purchased the battery and Jordan put the battery in for me immediately. He was fantastic. I really appreciated him doing that for me. I highly recommend them for their great customer service.

Forced Selling. O’Reilly costumer for almost two decades now. That does not matter, still have to pay for an overused, rusted, bent tool that I rented a month ago. Just like Autozone and Advance auto, you only have 48 hours to return a rented tool. However, I rented and return tools on these two companies for two to four months but they still accepted my return. The reason why they did not accept it and pay overprice is because some costumers return it in a bad shape. Therefore it’s on me. I have to take all those losses not the company even if I have not used the tool. Sometimes life throws a wrench on you and make you forgot about these things. But O’Reilly don’t care about that, you still have to pay for this overused tool at a brand new price.

Needed some maintenance items for my Corvette. After receiving a substandard product from an online retailer, I went in to O'Reilly for some assistance. Carlos took the time and went above and beyond to make sure I got the right, quality products I needed.

I visited on Saturday morning, and the older man with long hair was rude, slamming things and refusing to help, Thankfully, another employee was doing his best, even though it was clear he was frustrated by the situation. I came back later that evening, and the experience was completely different, the three employees working then were friendly, helpful, and had great attitudes. I was going to leave a negative review because of the older man's behavior, but the excellent service from the other staff changed my mind. If he doesn't want to work, he should let those who care about customer service do the job.