O'Reilly Auto Parts

VERY helpful staff. I went on prepared to purchase a new car battery. I wasn't totally sure it was bad but wanted to play it safe. I did my own research for style, price, etc. And chose O'Reilly. The manager wouldn't let me buy it until he brought out the battery meter to test my car. It confirmed my "guesswork ". I really appreciated the extra time spent. It told me they care about the customer. Thanks guys.

I came to O’Reilly’s Auto Parts in Pittsboro in dire need of professional assistance on Friday, November 14, 2025. I was welcomed by Kurt Henderson who was exceptionally knowledgeable, kind and helpful. He went above and beyond to get me the parts for 2 of my vehicles that were in the parking lot. This past Friday was definitely one for the books when it comes to random vehicle misfortune. I was provided with not only the parts available, but tools to borrow so I could get things back up and running. Even if temporarily until I could get one of my vehicles to a more experienced mechanic. Kurt was a life saver. He even printed out a paper showing the order of spark plugs and coils for my vehicle. Thank goodness for genuine, compassionate and dedicated Store Managers like Kurt! Infinite grat

One of the employees was blocking the entrance in with their truck. We pulled in another way, into a spot that said OREILLYS CUSTOMER PARKING and the employee pulled up behind us just to tell us we couldn't park there. Guess we weren't customers then and they can put their vehicle wherever they please. Horrible service. Wouldn't even go inside after such a horrible interaction. Went to the AutoZone next door. Much better.

This is in response to Luma’s entry. There is a restaurant directly behind the store and we have people constantly parking in the delivery driver and employee parking area. The main entrance to the store is on the other side of the building. So when we saw someone parked there, we assumed it was for the restaurant. All other customers park in the front of the store because the back is a restricted area. Our apologies to those customer.

I came in to the store yesterday to have my battery tested, and I had the pleasure of meeting Kurt, The store manager. He Not only tested my battery And also walk me through the process of showing me that’s the battery was bad But being that my car Is a Mercedes and they can’t change those batteries, he took his time and called a shop that could And were able to get me in asap. Kurt absolutely went Above and beyond and I will forever be a customer here and will recommend him and this store to everyone. Also, to add ALL of the young men working were also friendly and helpful! Thanks again!