O'Reilly Auto Parts

Employees are wrong, sexist, and rude. Mistakes happen, but there is no excuse for being misogynistic to customers, which has happened at two locations. This location was ruder about it. I was sold the wrong air filter at a different O’Reilly’s, after repeatedly stating I needed an engine air filter for my car, not cabin air filter. I said “this looks like my cabin air filter” but was told that it was absolutely the engine air filter. I normally change my cabin air filter myself, this is the first time I was purchasing the engine air filter so I listened to the employee whose job allegedly includes knowledge of auto parts. I came to return it to this location. Despite the bell ringing upon entry, I had to walk to the back & repeatedly ask if anyone was there after waiting at the counter

Jamel, is an outstanding associate that works for the noblestown store he is amazing, friendly and very helpful. He was extremely busy as he was the only one working and he took the time to walk me through how to fix my car on the spot and together we were able to get it up and running. I really appreciate his time and effort and he deserves definitely five stars for his attitude. His commitment to customer service So thankful I have a chance to work with him today He’s one of the reasons I’ll keep coming back

I was out of my original area, so upon my first visit to the store. I immediately saw Matt and Logan helping some customers with language barriers and saw them do a terrific job with that help. Upon my own service, they helped me navigate which alternator to buy for my vehicle and a few side questions I had upon the part itself. These guys really helped me today and their hard work workmanship upon closing time should very well be recognized. Thanks for the help, fellas wishing y’all well!

Jamel is the person to see there. He really helped my husband find the best car battery for our Kia Optima at a great price. He was fast and installed the battery right away. Very curtious and professional. We highly recommend Jamel and O'Reilly Auto parts . Thank you , thank you Jamel. Hope you had a great Christmas Jamel.

I’d like to express my gratitude to this auto parts store for the excellent service, and especially to Joel! He helped me choose the right battery for my car, explained everything clearly, and installed it quickly and carefully. It’s always nice to meet employees who truly know their job and are willing to help. The store left a great impression — friendly atmosphere, professional service, and high-quality products. I’ll definitely come back again and recommend this place to my friends!