O'Reilly Auto Parts

I had a great experience with customer service in O’reilly yesterday, I walked in the door and seen that Josh was busy with customers , but he still took time to greet me at the door and welcomed me into O’reilly , an when he helped me to solved my problem he saved me at least $500 if not more from me taking my vehicle to the shop to get its diagnosed , it was a bad battery and I had corroded terminals he took the time to take them off the posts an cleaned them of corrosion , an he helped me install my battery an it only took less than 10 minutes to clean the terminals an put the battery back in ,and he was so nice an asked if there was anything else I can do for you today , I replied no sir you helped me enough today an saved me money and I thanked him, an his reply was that’s what I’m he

I had some issues down the road from the O’Reillys and called them up and talked to Paul. He was able to help me out very efficiently and knew what he was talking about. I’ve had issues with the Andover one since the day I started working on vehicles, I’d rather make the drive to Ramsey to deal with these guys over Andover any day.

Josh had a great attitude and helped me get my new battery installed, after we tested it and said it was a bad one. Great store and team! Cheers

Awesome experience. Every time I go here the guys know just what I need. I really appreciate people who know their stuff and aren’t just there for the paychecks. Every time I need a part, tools, or even just automotive advise, these guys know exactly how to help.

Normally a go-to place for me but when the service is bad I choose to go somewhere else. When I arrived, one employee was outside helping a customer and another inside was totally ignoring us, walked right by saw we were struggling to find what we needed and totally ignored us and went in back. Couldn't even ask for help as he disappeared. Had to wait for other employee to come inside from helping someone else.