O'Reilly Auto Parts

I don't normally leave reviews, positive or negative, on many establishments unless I've had a noteworthy experience - and boy, I had an incredible one with the O'Reilly's team in Salem, MA! TL;DR: The team at this O'Reillys ensured that I was safe, supported, and heard. They went above and beyond in a time of need and were some of the best people I've ever encountered - especially as a solo traveler. Story Time: This year, I took a sabbatical from working as a surgical/transplant ICU nurse in the city of Chicago due to experiencing burnout. Especially through nonstop care of patients through Covid. With some time off, I embarked on a solo camping roadtrip to explore the New England region of the country in hopes to grow and challenge myself as an individual, meet and make connections,

I had called earlier this morning and spoke with Angel about a battery for my vehicle and not only did he check to see if they had the batteries in stock but he also gave some great advice about checking the starter alternator and they do that free of charge. Had I known that before paying a certain dealership to check for those things at a cost I could have saved. So next time, I’m calling AutoZone first before I call anyone else. They also offer warranties on the batteries which I took advantage of previously And they did a great job. As I got to the store, I met with Dylan who was very nice and helped me with my battery checked To make sure I have the right one because there were several batteries to choose from. Dylan and Angel both came to assist me to get my battery installed an

Nick and his coworker went above and beyond to lend their expert knowledge about an issue that’s been wandering through the hallways of my mind. We came to a very simple conclusion about belt alignment and tension and now I have a basic plan of action for my next project. Will definitely be returning to this location again and again! Someone give these guys a raise!!!

Corinne was awesome!! She was Instrumental in getting my parts I don't think I would've got the right parts without her exceptional help!!

Helpful, fast, and we'll stocked. Not much else to say