O'Reilly Auto Parts

The owner should be speaking with the employee that refused to assist about the importance of long time customer's and NOT having attitude with them. You can keep the attitude and lack of service. I will be getting my parts elsewhere because of the older gentleman thank you. Not the facility to go to if you have concerns with your vehicle. I explained my check engine light and battery going off intermittently and the manager(assuming with how he referred to things as they were his) refused to plug in to check for me to know what I need to do for my sick vehicle(for some reasons when you work on them you know when something sounds off or is not working properly) Way to push a LONG time customer away with the parts I tend to get. In search of a new establishment to work with now.

Needed a new battery for our HRV. Richard helped me with testing the old battery, selecting a new one and finally the install. I found him to be courteous, personable, professional and very helpful. I was quite happy with the experience and will be choosing this store again the next time I need something!

I would like to thank the customer esrive representative for all his help on 12/09/25 his knowledge of what I needed! It was very much appreciated! The part I needed was in stock and reasonably priced. He gave me some instructions on how to replace it and what tools I would need! I believe his name was Jerry or Jeremy?

I needed new windshield wiper blades. Raquel advised on the best blades for my needs, and she competently (and cheerfully) put the new blades on my car. Excellent service. Definitely going back.

I’ve never experience such excellent customer service as I experienced here. Faith and Jeremy specifically went above and beyond and completely out of their way to help me when my car broke down in the parking lot while I was visiting from out of state. They got my car up and running and helped me out in a major bind. They are the definition of hardworking, kind, and trustworthy people and O’Reilly is blessed to have them working for their store. Thank you so much to the entire O’Reilly team for helping me out today!