O'Reilly Auto Parts

Went in today and had some question about oil filters when I asked the worker who’s name was FRANK for some help and he told me he was “busy” and that the young lady at the front can help me find what I’m looking for . I’m 40 weeks pregnant and there was about 5 or 6 people ahead of me. During the time I was in line I heard him tell his phone “Hey siri call La Teraza”. When I finally got to the counter the young lady who’s name I didn’t catch but I wish I would’ve was very sweet and patient with me, she even recommended some great alternatives to what I was looking for and even offered to help me load it into my car. Even though FRANK wasn’t even a bit helpful thank you to the young lady who helped me

Decided to come in to what was supposed to be a quick trip to the auto parts store and it was not ! Older gentleman with glasses was helping one customer when I walked in, when I got in line he was still with the same customer ! For over 20 minutes. There was a younger gentleman outside helping a customer with a battery and only one more person helping the rest of the customers inside ! All while the old guy with glasses was talking and laughing with one customer talking about highschool and inappropriate things ! Thanks to the young guy with tattoos he seemed bothered but helped the rest of the 6 people infront of me ! Going to ace hardware next time !! Phew.

Great store and very helpful staff.

My plan today was to buy a cabin filter and a turn signal bulb for my vehicle. I also needed a set of drillbits and cleaning products. 15 unacknowledged minutes waiting at the counter. I had 3 different people pass in front of me with no acknowledgement at all, until I get anxious and ask for help. Veronica happened to stop for a second in front of me and she said she was going to see if I could be helped. Turns out they didn't have in stock the bulb nor the filter I needed. Never coming back. Auto Zone it is.

These guys are on their game. Also very helpful and very knowledgeable.