O'Reilly Auto Parts

Tonight was the 3rd time Mason has helped me;-) He’s assisted me on 3 different vehicles! He’s extremely knowledgeable, patient, helpful! I couldn’t figure out my cabin filter for the life of me, and he got it all switched out, showed me that I definitely needed a new one and directed me to the fuel cleaner I needed!! He’s awesome and definitely a valued asset here;-)

My sister and I got pulled over for a burnt out headlight. We are young adult women who don’t know ANYTHING about cars. We went in and Shar helped us figure out which bulb we needed and she put it in for us! She was very friendly and ensured we had a great experience, we really appreciate her assistance. We wouldn’t have been able to replace it on our own without multiple YouTube videos haha. It meant a lot, definitely recommend going to this location!🙌🏼

Came in with a battery issue and I dealt with Tamara, who was very nice and knowledgeable and went above and beyond what I would expect from any worker at an auto parts store. I will always be returning to deal with people like Tamara At O’Reillys in Syracuse. Thank you again Tamara for your help

I had an issue where Walmart couldn’t put on my new tires due to a lugnut missing. Crista was so helpful, she helped me using the computer and we test fitted multiple lug nuts to find the one I needed. After about 20 minutes we found the one, she was so nice and joyful.

Jason Niebauer is the best!!! (Syracuse location). My van started making whooshing sounds a week or so ago. My schedules was full and I didn’t go in for awhile. On my way home today, I knew it was time to go get the codes tested on the check engine light. It was about 20 degrees and had just started snowing. Jason came out to help me. We determined the issue and he helped me get the parts AND install them. He knows his stuff and is so kind and helpful. I asked to make sure he wouldn’t get in trouble and he assured me that the management encourages it as part of their great customer service. I can go on and on about how grateful I am that Jason was my angel today. Turned out we had a big crack in an intake hose and we got it all fixed up. He even got me signed up for the rewards